Cloud Operations Engineer

Open Positions – Expert

Apply until 19.10.2026

We are currently looking for a Cloud Operations Engineer to join our Cloud Engineering team. This role is a great fit for someone who enjoys solving technical problems, supporting users and teams, taking ownership of services and working across a variety of technologies and environments.

Unlike highly specialized engineering roles, this position offers exposure to a broad range of operational, administration and support activities across Microsoft cloud services, collaboration platforms, hybrid infrastructure and internal technology initiatives. You will be working on both customer-facing and internal projects, helping ensure reliable day-to-day operations while contributing to ongoing improvements and technical initiatives.

Providing operational support and troubleshooting across Microsoft cloud services, collaboration platforms and infrastructure components
Investigating, prioritizing and resolving incidents, service requests and operational issues
Administering SharePoint Online sites, permissions and related collaboration services
Managing user access, permissions and identity-related requests
Supporting platform migrations, operational improvements and technical initiatives
Troubleshooting issues independently and collaborating with other technical teams when escalation is required
Supporting Atlassian, GitHub and other business-critical platforms from an operational perspective
Participating in service improvement, documentation and knowledge-sharing activities
Working across both customer environments and internal company systems
Contributing to infrastructure and workplace technology initiatives
Assisting colleagues with technical challenges and day-to-day operational needs
Identifying recurring issues and opportunities for process optimization

Previous experience in IT Operations, Technical Support, System Administration or a similar role
Hands-on experience with Microsoft 365 administration and troubleshooting
Experience with SharePoint Online administration, including sites, permissions and access management
Experience troubleshooting end-user, platform and access-related issues
Understanding of Active Directory, identity and access management concepts
Experience working with ticketing systems and IT Service Management processes
Good understanding of permissions, authentication and authorization concepts
Strong analytical, troubleshooting and problem-solving skills
Ability to investigate issues independently and determine when escalation is required
Ability to prioritize workload and manage multiple issues in a dynamic operational environment
Strong communication skills and professional English proficiency, with the ability to work closely with users, customer representatives and cross-functional technical teams
Proactive attitude, ownership mindset and commitment to delivering high-quality support

Experience with ShareGate or other migration tools
Experience with Jira, Confluence or other Atlassian products
Experience with GitHub administration and support
Experience with Power Platform
PowerShell scripting knowledge
Experience supporting Microsoft cloud services and hybrid environments
Basic networking knowledge
Relevant Microsoft certifications

INDEAVR is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability and age.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel so classified.

If this opportunity is the challenge you are looking for, please send us your CV. Confidentiality guaranteed.

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Careers

Share your dreams. Develop your strengths. Grow your potential.

Open Positions – Expert

Apply for this position

Careers

Share your dreams. Develop your strengths. Grow your potential.

Open Positions – Expert

Apply for this position

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